I don’t smoke, but there are times I wish I did.
I just spent 45 minutes on relay making the usual business calls I do every week. One of them was to netflix. The past few months I have gotten a couple movies that weren’t captioned. We also had the unlimited service where you’re supposed to be able to download movies to your computer any time. What a nice feature! Except I can’t take advantage of it, since the streamed movies are never captioned.
What it essentially boils down to is I pay for ‘unlimited’ access, only it’s LIMITED to me since the streamed movies don’t come captioned. Additionally other movies I’d like to see don’t come captioned. Um– OK I realize that some dvd’s just don’t come that way. It’s not their fault.
But other people get ‘unlimited’ movie access for the same price I pay for ‘limited’ movie access.
Does that make sense? Is that ‘equal access?” No it is not. In fact, it is unfair. I realize I cannot always have ‘equal access.’ BUT– I feel the price I pay should reflect the ‘limited access’ I get.
The only other option is to pay the lower price and then be extremely limited. In other words two movies per month for 4.99, or everything for 8.99. Since I cannot view streamed movies, why can’t they charge deaf people 6.99 for unlimited captioned movies but no uncaptioned streamed movies?
When I asked why their streamed movies aren’t captioned, the woman on the other end explained ‘it wasn’t possible’ right now.
I said, “I don’t understand. There are programs that can caption streamed videos.” She had no answer to that of course. She was simply giving the standard BS response for when deaf people complain.
Of course they COULD offer captioning. Captioning isn’t impossible! I guess I’m just in a bitchy mood today. ARGH!
That cigarette sure looks good.
